Frequently Asked Questions

Frequently Asked Questions

Is Bone Rex™ available now?

Bone Rex™ is currently offered as a pre-order. The current estimated shipping start date is August 15, 2026. If this estimate changes, affected customers will be notified by email.

When will I be charged?

Payment is collected when the pre-order is placed to reserve your item.

Can I cancel my pre-order?

Yes. You may request a full refund at any time before your order ships by contacting us with your order number.

What size is Bone Rex™?

Bone Rex™ is available in one 35 cm size designed for cats and small dogs. Please measure your pet before ordering and compare the costume length with their back. Fit can vary depending on body shape.

Where do you ship?

We plan to serve the United States, Canada, the United Kingdom, Australia, and other supported destinations. Availability and shipping charges are confirmed at checkout.

Will I receive tracking?

Yes. Tracking information will be emailed after your order ships.

How can I contact you?

Email amaranthabah@gmail.com. Include your order number for faster help.